Frequently Asked Questions
Answers to Common Questions About ADNM and Our Microsoft Services
Find straightforward answers about ADNM, our Microsoft expertise, licensing, cloud services, migrations, ongoing support, and how we work with organizations.
About ADNM
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ADNM helps organizations plan, license, implement, optimize, and manage Microsoft environments across Microsoft 365, Azure, Dynamics 365, Business Central, and related cloud services. Its work includes licensing optimization, cloud architecture, migration, implementation, and ongoing support.
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Yes. ADNM holds the Microsoft Solutions Partner designation and is supported by Microsoft-certified specialists across cloud and related workloads. Its expertise extends beyond licensing into deployment, migration, architecture, and ongoing Microsoft environment management.
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ADNM focuses on organizations with complex Microsoft environments, including enterprises operating across multiple business units, locations, subsidiaries, or regulated environments.
Its primary enterprise focus includes pharmaceutical and regulated organizations, manufacturers, and multi-entity organizations that need greater control over Microsoft licensing, cloud costs, security, and governance.
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No. Licensing is often an important starting point, but ADNM also provides cloud architecture, migrations, Dynamics 365 and Business Central services, Azure services, managed cloud support, and ongoing Microsoft environment management.
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Yes. ADNM works with organizations where security, access control, governance, auditability, and compliance are important considerations, including pharmaceutical and other regulated environments. Your ICP work identifies regulated organizations as one of ADNM's strongest enterprise audiences.
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Yes. ADNM supports organizations where Microsoft environments span subsidiaries, business units, locations, acquisitions, or multiple tenants. The objective is to improve visibility and consistency across licensing, costs, governance, and Microsoft services.
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Both. ADNM can support a defined assessment, migration, implementation, or optimization project, and can also continue into ongoing Microsoft Cloud management and support.
Microsoft partnership & licensing
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A Microsoft Cloud Service Provider, or CSP, is a Microsoft partner that can help organizations purchase, provision, manage, and support Microsoft cloud products and services.
Depending on the provider, a CSP may also help with licensing strategy, cloud cost management, migrations, security, governance, and ongoing support.
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Microsoft license optimization is the process of reviewing the licenses an organization owns, how they are assigned and used, and whether those licenses still match actual user and business requirements.
The goal is to improve visibility, identify unnecessary licensing, and make sure users have the capabilities they need without automatically assigning the same plan to everyone.
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Yes. Microsoft licensing can be assigned according to different user roles and requirements.
For example, security, compliance, device management, analytics, and communication requirements can differ significantly between frontline users, office employees, executives, administrators, and security teams.
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Licensing should be reviewed when the organization changes significantly, such as before a renewal, after hiring or restructuring, during a merger or acquisition, when adopting new Microsoft products, or when cloud costs begin increasing unexpectedly.
Regular reviews can also help prevent licenses and add-ons from remaining in place after the original requirement has changed.
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A CSP relationship can extend beyond simply purchasing licenses. Depending on the provider, it can include provisioning, licensing guidance, billing support, optimization, technical support, and ongoing Microsoft Cloud management.
ADNM's positioning is specifically built around combining license clarity and right-sizing with personalized Microsoft support rather than operating as a simple reseller.
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Yes. A renewal is an important time to review current licenses, user requirements, usage, cloud costs, and upcoming business changes before committing to the next licensing period.
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Yes. For organizations with multiple entities, ADNM can help review licensing across the broader organization and identify where inconsistent plans, duplicated subscriptions, or different procurement arrangements may need attention.
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Yes. ADNM's Microsoft environment expertise includes identity, security, analytics, and related licensing across technologies such as Microsoft Entra and Power BI.
Microsoft 365
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Start with what each user actually needs.
Review productivity applications, security, identity, device management, compliance, analytics, and other requirements before selecting a plan. The right licensing strategy may use several Microsoft 365 plans across different user groups.
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E3 provides a broad enterprise Microsoft 365 foundation, while E5 adds more advanced capabilities across areas such as security, compliance, analytics, and communications.
The better choice depends on which additional E5 capabilities a particular user or role genuinely needs.
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Microsoft 365 Business Premium is designed for organizations and user populations that fit within Microsoft's Business-plan requirements and includes productivity, security, identity, and device-management capabilities.
Microsoft 365 E3 is an enterprise plan intended for broader organizational scale and enterprise requirements.
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Yes. ADNM's ongoing management approach includes administration, optimization, security support, license management, and keeping the Microsoft environment aligned as requirements change.
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License requirements should be reviewed when users leave, change responsibilities, or move between business units. Licenses may be available for reassignment, removal, or right-sizing depending on the organization's requirements and applicable Microsoft terms.
Microsoft Azure
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ADNM supports Azure assessment and migration, licensing and subscription management, cost optimization, cloud architecture, and ongoing managed operations.
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Azure cost optimization is the ongoing process of reviewing cloud consumption and configuration to identify resources, commitments, or architecture that may no longer match actual workload requirements.
The objective is to control spending without making changes that negatively affect the workloads the organization depends on.
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Yes. Azure support does not have to begin with a new migration. ADNM can review an existing environment to help assess consumption, licensing, subscriptions, architecture, governance, and ongoing management requirements.
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Yes. Organizations operating across subsidiaries or business units may need to account for different subscriptions, agreements, workloads, budgets, and governance requirements.
A coordinated cloud-management approach can provide greater visibility across those environments.
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Yes. ADNM's Azure services include assessment and migration planning for servers, applications, data, and related cloud requirements.
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Yes. Azure management can include considerations around identity, access, security, subscriptions, cloud architecture, and governance alongside cost and operational management.
Dynamics 365 and Business Central
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ADNM supports Dynamics 365 licensing, Business Central consulting and implementation, migration, integrations, and ongoing management.
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Dynamics 365 Business Central is Microsoft's ERP platform for managing business processes such as finance, operations, purchasing, inventory, reporting, and other core business functions.
It also integrates with the broader Microsoft ecosystem.
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Yes. Dynamics NAV environments can be migrated to Dynamics 365 Business Central, although the migration approach depends on the NAV version, data, integrations, and customizations involved.
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Existing customizations should be reviewed rather than automatically carried forward.
Depending on the requirement, functionality may be migrated or rebuilt for Business Central, replaced with standard functionality or another application, redesigned around a newer process, or retired if it is no longer needed.
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Yes. ADNM supports Business Central planning, implementation, configuration, migration, integrations, and ongoing management.
Managed cloud and support
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Managed cloud services provide ongoing support for cloud environments after implementation or migration.
For ADNM, that can include Microsoft 365, Azure, Dynamics 365, licensing, cloud operations, cost management, security, governance, and technical support.
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Yes. ADNM's services span Microsoft 365, Azure, Dynamics 365, licensing, cloud architecture, migration, and managed services, allowing related Microsoft decisions to be considered as part of the same environment rather than in isolation.
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ADNM offers a self-service licensing portal that gives customers greater visibility and control over Microsoft licensing while still providing access to ADNM support when additional guidance is needed.
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Yes. ADNM can begin with an assessment of an existing Microsoft environment rather than requiring a new deployment.
The appropriate next steps depend on the current licensing, architecture, workloads, support requirements, and issues the organization is trying to solve.
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Yes. ADNM's managed-services approach connects license lifecycle management, cloud-cost visibility, governance, and ongoing support instead of treating each area independently.
Working with ADNM
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Start by explaining the environment you have today and the problem you are trying to solve.
ADNM can help determine whether the next step should focus on licensing, Microsoft 365, Azure, Dynamics 365, migration, managed cloud services, or another part of the Microsoft environment.
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Yes. A renewal is a useful time to review licensing, usage, user requirements, subscriptions, and upcoming technology needs before committing to the next licensing period.
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Yes. M&A can introduce overlapping licenses, multiple Microsoft tenants, different agreements, inconsistent security requirements, and duplicated cloud services.
Reviewing those environments together can help determine where licensing, governance, and Microsoft services need to be standardized or consolidated.
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Not necessarily. The appropriate scope depends on what the organization needs help with.
ADNM can support a specific assessment or project, or continue into implementation, migration, optimization, and ongoing management.
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Yes. ADNM can supplement internal IT teams with Microsoft licensing, cloud architecture, migrations, implementation, optimization, and managed-services expertise rather than replacing the internal team.